At Camarena Health, we believe every patient interaction is an opportunity to deliver exceptional care. The Cornerstones of Care booklet is designed to empower our staff with the tools and insights needed to create meaningful, compassionate experiences for every individual we serve.
This guide highlights our commitment to Consistency, Collaboration, Comprehensive Care, and Compassion—core principles that shape the way we serve our community. Inside, you’ll find practical tips, quick reminders, and actionable examples to lead you to practice empathy and excellence.
Created with our frontline heroes in mind, this guide serves as a perpetual reference to reinforce best practices and celebrate the heart of healthcare. Download your copy today and join us in continuing to set the standard for patient-centered care.
Consistent
Providing reliable, high-quality care in every interaction
Consistency means delivering the same high level of care every single time—no surprises. When we’re consistent, we build trust. Patients feel secure knowing they’ll get the same great experience at every visit.
Collaborative
Working together to deliver comprehensive, team-based care.
Collaboration means teaming up to deliver the best care possible. Whether it’s working with colleagues or including patients in their own care, we get better results when we work together and share ideas.
Comprehensive
Offering well-rounded care that addresses all aspects of health and well-being.
Comprehensive care means looking beyond the symptoms. We consider the whole person—their physical, mental, and emotional needs—making sure no aspect of their health is overlooked.
Compassionate
Leading with empathy and understanding in every interaction.
Compassion is at the core of everything we do. It’s about truly listening, understanding, and caring. When we show compassion, our patients feel valued, supported, and safe.
